Frequently Asked Questions
Everything you need to know about your VENDERBY'S experience.
What is the delivery time for my order?
We strive for fast delivery. Orders are typically processed within 24 hours and delivered within 1-3 business days in Denmark, while international shipping takes 3-7 business days.
How do I return an item?
You have a 14-day return policy from the day you receive your package. Items must be in their original condition with tags attached. Please use our online return portal to generate a shipping label.
How do your sizes run?
Our styles generally fit true to size, but many of our trousers are designed with an extra-long fit. We recommend checking the specific size guide located on each product page for precise measurements.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and Maestro, as well as local options like MobilePay, and Buy Now Pay Later services via Klarna.
Can I change or cancel my order after it's placed?
Because we process orders quickly to ensure fast delivery, we can only make changes if the warehouse has not yet started packing your order. Please contact our support team immediately.
Do you ship internationally?
Yes, VENDERBY'S ships to most countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.